We at Kolkozy Fashion has a 100% satisfaction guarantee. Promising 100% Satisfaction, and 'no excuses', the guarantee ensures money back or a free replacement on any item that left a customer unsatisfied for any reason.
Creating beautiful products at affordable prices is what we do best.
- General Information
We are only using advanced logistic services via FedEx, UPS, DHL, etc.
We only do express shipment for all the orders via FedEx, UPS, DHL, etc. which normally takes 3-5 days of time for the shipment.
Shipment to APO, FPO and DPO services (Defense force, Diplomatic post etc), it may take longer than usual time due to the nature of services & shipment will be done via Postal services.
With your shipping confirmation you will receive a tracking number with which you can track the status of your order online. Use it to your e-mail specified link.
- VAT & Custom Duties
VAT / Custom Taxes and Import Duties are not in our control. They vary according to the rules of different countries and must be paid directly by the buyer. VAT / Custom Taxes and Import Duties are not included in our ordering process, but may be charged to you by your government.
International customers are responsible for any customs or duty fees levied by their country. We have no control over these charges and cannot predict whether they will occur, as policies vary greatly from nation to nation.
They are entirely your responsibility. The courier company may also charge some additional service charges over and above custom duty on case to case basis.
Time to ship mentioned on our website against each item are indicative and approximate values only and some times due to situations beyond our control, delays may occur. No refund, returns, replacement & exchange will be entertained for this reason.
If, for any reason, there is going to be a delay in shipping because a item is out of stock or If there is an unusual delay in filling an order, we will notify you by e-mail.
However any dates for delivery are approximate only and we are not liable for any delay in delivering your order or any part of it. We may choose to deliver your order in separate parts. In some cases we may offer refund to you for unfulfilled part of the order.