Womens Kaftan Black color Designer wear
|Sleeve Length||Full Sleeve 18 -23|
|Neck Style||Collar Neck|
|Note:||All products sold on Kolkozy are brand new and 100% genuine|
Creating beautiful products at affordable prices is what we do best.
If for some reason you're unhappy with your purchase, or you would like to arrange a return or refund, we'll do everything we can to make this process quick and simple.
We accept returns for store credit (100% of your purchase) or a refund (less 10% restocking fee, except items marked Store Credit only)!
And we're always happy to chat. You can contact us at any time with queries, concerns, compliments (we love those!) or product feedback and reviews. Thanks for shopping Kolkozy.com
All of the items featured on kolkozy.com can be returned within 48 Hrs of receipt. The voluntary right of return only applies to non-faulty items that are in their original condition, have not been worn, altered or washed; with all tags attached.
In case of a return, we will refund the money onto your account/credit card (less 10% restocking fee). Potential losses due to currency fluctuations will not be refunded.
Refund done Usually within 15 working days from the date we receive your returned item. To simplify the process, your refund will be issued using your original payment method.
You must request a return authorization number from us within 48 Hrs after receiving your order & provide a return tracking number within 5 days of time.
Once we receive your package, it can take 5-15 business days to process your refund/store credit.
If you need an exchange that is time sensitive due to an upcoming event, please let us know ASAP and we can offer you alternate options.
All final sale items / Offers Zone category Products are not returnable.
Custom made dress are not returnable.
Customer needs to pay the return shipment cost.
You can receive 100% store credit on all products except those marked "final sale", equivalent to the total value of your product purchase. Store credit is valid for six month after the issue date. Store credit can only be used for purchasing merchandise, it can not be used towards shipping costs.
To use your store credit, enter the code in the box called "Promotional Code" in your Shopping Bag. Click the button called "Apply Code" to see the new adjusted price once the code has been applied.
If you wish to cancel your order BEFORE it is shipped, you will be assessed a 10% Cancellation Fee before credit is issues.
If you cancel your order AFTER it has been shipped, Cancellation will have to be treated as a Return with all applicable fees.
Orders which are REFUSED AT DELIVERY will be assessed all of the applicable fees listed above - including restocking, cancellation and other applicable fees.
We always love to hear from you. If you have any questions, please email us at [email protected]
All measurements above are Actual Body Measurements. We recommend you to measure your self around the body and match those measurements to our size chart.
Some additional margin in the garments will be added as per the international garment standards.
To ensure proper fit:
- * Measure yourself just prior to placing an order.
- * Do not make extra allowances.
- * If possible, have someone else measure you.
- * Do not pull tape too tight.